Investigating - We are currently investigating this issue.
Oct 03, 2023 - 22:23 UTC
Oct 03, 2023 - 22:23 UTC
Investigating - The facility hosting the Nevada 1 temp miners is currently curtailing due to grid demands.
Oct 03, 2023 - 21:20 UTC
Oct 03, 2023 - 21:20 UTC
Investigating - We are currently investigating this issue.
Oct 03, 2023 - 12:41 UTC
Oct 03, 2023 - 12:41 UTC
Identified - The onsite team has been actively engaged in the consolidation of miners at the facility, and we anticipate a forthcoming increase in the number of miners online. We will continue to keep you updated with any further developments. We appreciate your continued understanding and patience.
Sep 27, 2023 - 14:39 UTC
Sep 27, 2023 - 14:39 UTC
Investigating - Most of the buildings in Texas 4 are offline and need upgrades. While the site undergoes refurbishment, we will be shipping offline units out for testing and ultrasonic cleaning to ensure they are in optimal condition before they return to a facility to start mining again. The cleaning and maintenance will be provided entirely free of charge.
If your unit requires any repairs, we will reach out to you through our standard customer support channels.
Please note that a small portion of the site remains online, and the relocation does not affect the miners in those buildings.
Jul 19, 2023 - 10:56 UTC
If your unit requires any repairs, we will reach out to you through our standard customer support channels.
Please note that a small portion of the site remains online, and the relocation does not affect the miners in those buildings.
Jul 19, 2023 - 10:56 UTC
Update - We are currently in the process of procuring a replacement PDU for the facility, and there is an estimated lead time of 1-3 weeks before it can be shipped to us. Our team will provide further updates once the PDU has arrived onsite. We apologise for the disruption and are working with the onsite team to expedite this as soon as possible.
Sep 27, 2023 - 14:31 UTC
Sep 27, 2023 - 14:31 UTC
Update - The facility is performing maintenance on one of the transformers. This is effecting a portion of the miners onsite. The maintenance is expected to be complete by 2:00PM CT.
Aug 30, 2023 - 12:36 UTC
Aug 30, 2023 - 12:36 UTC
Update - Electricians are onsite to perform repairs. Multiple pods are now shut down.
Aug 11, 2023 - 14:26 UTC
Aug 11, 2023 - 14:26 UTC
Identified - The facility is currently experiencing a partial outage due to a transformer failure. This issue is impacting approximately 200 miners. We'll provide further updates as they come in for the expected online time.
Aug 08, 2023 - 09:48 UTC
Aug 08, 2023 - 09:48 UTC
Update - Following discussions with the facility, it has come to our attention that there are unforeseen delays in the delivery of the necessary equipment in order to carry out the repair. The equipment is now anticipated to arrive approximately one week from now. Once it is in hand, the utility estimates an additional 3-5 days to complete the repair.
Please accept our apologies for the delay and any disruption this may bring. We appreciate your patience and understanding during this time.
Sep 27, 2023 - 14:26 UTC
Please accept our apologies for the delay and any disruption this may bring. We appreciate your patience and understanding during this time.
Sep 27, 2023 - 14:26 UTC
Identified - An extreme weather event has caused a transmission line to go down. We are waiting for an update from the electricity company about when the repair will be completed. We will provide an update as soon as we have more information.
Sep 20, 2023 - 07:36 UTC
Sep 20, 2023 - 07:36 UTC
Investigating - We are currently investigating this issue.
Sep 20, 2023 - 02:12 UTC
Sep 20, 2023 - 02:12 UTC
Identified - we are beginning to wind down operations at our Florida 1 partner facility, and have begun removing one or more units hosted with Compass Mining at the location.
Units removed from the Florida 1 facility will first be serviced at our Denver Service Center before being re-routed to our Texas 5 partner facility for hosting.
We expect all units to be redeployed to Texas 5 by mid-July, unless additional maintenance needs are identified for your unit(s).
Invoices will not be assigned for the time in between hosting locations. Clients will not be charged for the associated shipping charges.
As always, the Compass Mining team remains available by submitting a ticket.
Submit an electronic request 24/7: Submit Ticket
Jun 13, 2023 - 13:06 UTC
Units removed from the Florida 1 facility will first be serviced at our Denver Service Center before being re-routed to our Texas 5 partner facility for hosting.
We expect all units to be redeployed to Texas 5 by mid-July, unless additional maintenance needs are identified for your unit(s).
Invoices will not be assigned for the time in between hosting locations. Clients will not be charged for the associated shipping charges.
As always, the Compass Mining team remains available by submitting a ticket.
Submit an electronic request 24/7: Submit Ticket
Jun 13, 2023 - 13:06 UTC
About This Site
Facility and Deployment Updates
To learn about your miner deployment status and our facilities, checkout out the latest Compass Mining Facility Update.
To find out where your miners are hosted and learn more about each facility, check out our Facility Details page.
For example 54x168x42x77
54x = Facility Location - Ontario, Canada
x168x42x77 = Unique worker ID corresponding to rack location and/or IP address of the miner within the facility.
Below you will find the current and historical status of our mining facilities.
Facilities will display as orange or yellow if there is facility-wide downtime. Facility downtime may be caused by planned or unplanned maintenance, power outages, or network outages. Issues for individual ASIC machines are not shown on this page.
You can check out our Mining Facilities.
If you have an ASIC offline and your facility is not under maintenance, please submit a request.
Florida, United States
Major Outage
Prefix: 23x
Indiana 1, United States
Operational
Prefix: s19-
Indiana 2, United States
Operational
Prefix: 81x
Manitoba 2, Canada
Operational
Prefix: 27x
Manitoba 4, Canada
Operational
Prefix: 48x
Manitoba 5, Canada
Operational
Prefix: 53x
Manitoba 6, Canada
Partial Outage
Manitoba 7, Canada
Operational
Prefix: 59x
Manitoba 8, Canada
Operational
Prefix: 90x
Manitoba 9, Canada
Operational
Minnesota, United States
Major Outage
Prefix: 55x
Nebraska, United States
Operational
Prefixes: 5x / 10x
Nevada, United States
Partial Outage
Prefix: 36x
Newfoundland 1, Canada
Operational
Prefix: <TBD>
Newfoundland 2, Canada
Operational
Prefix: <TBD>
North Carolina, United States
Operational
Prefix: 42x
Ohio 2, United States
Operational
Ohio 3, United States
Operational
Oklahoma, United States
Partial Outage
Prefix: 28x
Ontario, Canada
Operational
Prefix: 54x
Texas 1, United States
Partial Outage
Prefixes: 49x / 50x
Texas 3, United States
Operational
Prefix: 57x
Texas 4, United States
Operational
Prefix: 88x
Texas 5, United States
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance